The Benefits of Good Workplace Communication

The average adult American spends 40 hours of their week at work. This equates to
spending a lot of time with our leaders, managers, employees, and coworkers and like in any
relationship, effective, thorough communication is key.

Good communication mitigates conflict and confusion. Poor communication is at the root
of a lot of workplace confrontation. When we don’t give each other a full understanding of what
is expected, what needs to be accomplished, and what the ultimate goal is, there can be
confusion and angst regarding a task, project, or other work-related item. Mistakes can often
lead to tension, blame-shifting, or overall unsatisfied leaders or employees. This can be avoided
by being clear about project objectives and goals from the start. Speaking and communicating
information with intention and mindfulness can prevent confusion, mistakes, and having
employees feeling like they’re being misunderstood or that their needs aren’t met.

Good communication increases employee engagement, both with each other and their
leaders. When needs and objectives are communicated effectively, needs are met and
objectives are fulfilled quickly and efficiently, leaving everyone satisfied and looking forward to
working with one another. Prioritizing communicating with employees shows them that their
leaders care and encourages them to work harder and stay at companies longer.

You want your employees and coworkers to be productive and play to their talents. The
more that leaders know about their employees, the better they can structure the company and
assign work based on attitude, capabilities, organizational skills, and talents. Coworkers can
divide and conquer projects and initiatives based on the personalities and attributes of the
others they are working with. This increases overall productivity and company success.

Good communication not only encourages employee satisfaction and retention, it also
fosters better relationships with clients and other external stakeholders. When you have
employees who are able to effectively communicate and maintain communication with clients,
this allows for strong employee-client relationships to form. If everyone is able to be honest with
one another about what a project or relationship needs to succeed or be resolved, everyone can
make the most efficient use of their time. When a client or customer feels as though they are
heard and understood, it’s far less likely that they will take their business elsewhere.

Communication is integral to client relationships, employee engagement, company
culture, satisfied employees, sales, team development, and so much more.

The Power of Good Communication in the Workplace